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Complaints Policy

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If you are dissatisfied with the services you have received from Hanrick Curran and furthermore are dissatisfied with the response you have received by raising it with your key service provider, you may lodge a complaint with us in any of the following ways:

Phone: 07 3218 3900

Writing:
Susan Harding-Smith
Privacy Officer
Hanrick Curran
GPO Box 2268
BRISBANE QLD 4001

If you are still not satisfied with the way Hanrick Curran has dealt with your complaint you can refer the matter onto the Federal Privacy Commissioner:

Phone: 1300 363 992

Email: enquiries@oaic.gov.au

Writing:
Office of the Federal Privacy Commissioner
GPO Box 5218
SYDNEY NSW 2001